Sorry — I receive requests for my time incessantly (often enough for me to sit down and write a FAQ about it :-)), and I’ve had to set some boundaries to preserve my own sanity.
My phone time is reserved for paying consulting clients and paying students only. I’m no longer able to give away my time for free. I’ll be honest, too: More than just a few people have promised me it’d be a quick 5-minute phone call, but it always turns into 30 minutes or more — and 99% of nearly everyone’s questions are answered on the website already. I’m not exaggerating.
But that’s good news, right? Since December of 2014, I’ve typed out hundreds of thousands, possibly more than a million words here on the site with the express purpose of answering ALL of your questions. If you go up to the FAQs section in the menu bar, you’ll see well-organized categories of FAQs. Dozens of them.
In general, it’s good practice to do lots of research before enrolling, and that’s a big reason why there’s so much to read in our FAQs section. If you take the time to read everything on the site, and your question is still not answered, I have a Q&A section where you can submit a new question.
Conversely, if you do not take the time to read everything on the site, it’s probably not a good indicator that you have the time to take such rigorous courses as General Proofreading and Transcript Proofreading. Being able to research and read a lot is part of the work involved in becoming an excellent proofreader. Reading the website is great practice!
If you enroll in the courses expecting you’ll have someone to talk you through them, that’s not going to work — the courses cost far too little to include one-on-one help for everyone — which is why the Facebook group, PA Proofreaders, is so awesome! Did you know that enrolling gives you lifetime access to that group?! It’s really a teeny tiny price to pay for access to such a wonderful community. My consulting clients pay a lot more than that for phone time with me, but frankly, I think the value of the group is priceless in comparison to a measly phone call! Years of information is stored in that group — all at your fingertips.
Note that the only thing off-limits for discussion in that group is the nitty gritty “how-to” details of marketing — meaning you cannot ask students how to get clients. Module 8 (Marketing) of the Transcript Proofreading course is protected under lock and key and reserved only for Level 4 students who pass all of the tests, quizzes, the midterm, and the final exams. General Proofreading grads have exclusive access to a separate marketing mastermind group. Grads are all well trained to reject any request for “How do I get clients” info from non graduates. But other than marketing, you can ask any questions about the course you want. Lots of students have already asked, “Is this course legit?” so you’ll be able to use the search feature within the group to read hundreds of posts from other students.